Service disruption — all components

critical impact resolved Started Sep 3, 2026 16:34 UTC Resolved after 69 min Key delivery, Marketplace sync

• Sep 3, 2026 17:43 UTC resolved
  All components have been reporting healthy for several consecutive checks. This incident is resolved.
• Sep 3, 2026 17:40 UTC investigating
  The set of affected components changed.
  
  Key delivery: major outage
  Marketplace sync: major outage
• Sep 3, 2026 17:34 UTC investigating
  Still investigating after 60 minutes. The following remain affected:
  
  Storefront & catalogue: major outage
  Cart & checkout: major outage
  Key delivery: major outage
  Accounts & sign-in: major outage
  Marketplace sync: major outage
  Email notifications: major outage
  Support & tickets: major outage
• Sep 3, 2026 17:04 UTC investigating
  Still investigating after 30 minutes. The following remain affected:
  
  Storefront & catalogue: major outage
  Cart & checkout: major outage
  Key delivery: major outage
  Accounts & sign-in: major outage
  Marketplace sync: major outage
  Email notifications: major outage
  Support & tickets: major outage
• Sep 3, 2026 16:34 UTC investigating
  Automated monitoring detected a problem and opened this incident.
  
  Storefront & catalogue: major outage
  Cart & checkout: major outage
  Key delivery: major outage
  Accounts & sign-in: major outage
  Marketplace sync: major outage
  Email notifications: major outage
  Support & tickets: major outage
  
  We are investigating.