Service disruption — all components

critical impact resolved Started Aug 24, 2026 04:01 UTC Resolved after 60 min Email notifications, Support & tickets

• Aug 24, 2026 05:01 UTC resolved
  All components have been reporting healthy for several consecutive checks. This incident is resolved.
• Aug 24, 2026 04:32 UTC investigating
  Still investigating after 31 minutes. The following remain affected:
  
  Email notifications: degraded
  Support & tickets: degraded
• Aug 24, 2026 04:02 UTC investigating
  The set of affected components changed.
  
  Email notifications: degraded
  Support & tickets: degraded
• Aug 24, 2026 04:01 UTC investigating
  Automated monitoring detected a problem and opened this incident.
  
  Storefront & catalogue: major outage
  Cart & checkout: major outage
  Key delivery: major outage
  Accounts & sign-in: major outage
  Marketplace sync: major outage
  Email notifications: major outage
  Support & tickets: major outage
  
  We are investigating.